Sorry to hear your delivery has not arrived yet. Your order should have been received in between 3 to 5 working days. Please allow for weekend in any duration calculation. If you still have not received your order please email us [email protected], we will endeavour to resolve this to your satisfaction.

You should receive your delivery in 3 to 5 days. Please do not include weekend in you duration. All our deliveries are tracked, please let us know if you have not received by emailing [email protected]

Sorry we only focus on the UK market

There is Free delivery for orders over £35. We charge a flat rate for all our deliveries of £3.75 inclusive of any taxes. All our deliveries are Tracked with standard posting. Standard Posting delivery schedule is between 3 to 5 days.

If you experience a fault with any of our products, please contact our customer service team. In the first instance we will try to troubleshoot any issues with you. We offer a refund for any faulty goods for up to thirty days after you have received the product. Please note any Refunds will be on the order amount. Delivery charge will not be recompensed.

If you want to cancel or change an order after you’ve placed it, contact our customer service team as soon as possible to let them know. Unfortunately, there is no guarantee that we will be able to cancel or change your order before it has been shipped due to speed in which orders are processed, we will endeavour to accommodate your request.

In the first instant please contact our customer service letting them know the reason for your request of refund. We will provide you instructions to return the goods as you received them. Due to hygiene and the nature of goods , we cannot accept any opened items. We advise that you return the goods by tracking post, as we cannot accept liability of non-return of goods. Please note the refund will be on the value of goods ordered and not the delivery charge. If you have any queries please contact our customer service who will be obliged to help with any queries you may have.

If you decide you don’t want the order, please let us know as soon as possible. We will try to cancel if the goods delivery have not been processed, otherwise you will have to go through our cancellation process. You do not need to provide us with a reason for your cancellation. Please note we cannot accept any opened items, and any refunds will be on the order value and not the delivery value.